Scrplay believes that online gaming should remain purely entertainment. We provide a range of self-control tools, guides, and support to ensure your gaming experience always stays within a healthy and safe boundary.
Scrplay is more than just a gaming platform — we are a partner who genuinely cares about the well-being of every player. Six core principles form the foundation of our commitment
Online gaming is a source of fun entertainment — not a way to solve financial problems or emotional stress. scrplay encourages players to understand this distinction from the start and to always play with a clear mind.
Time set aside for gaming should not interfere with your daily life, family relationships, work, or social responsibilities. The session time limits we provide help you maintain a healthy balance between entertainment and real life.
Set a comfortable gaming budget before you start. Money used for gaming must be surplus funds that do not affect basic needs such as rent, bills, and food. scrplay provides deposit limit tools to help you stay within the limits you set yourself.
Scrplay takes active steps to protect those who are more vulnerable to problem gambling, including young individuals, those facing financial pressure, and anyone showing signs of addiction. Our monitoring system actively detects concerning gaming patterns.
Every player has the right to take a break or stop playing at any time without any obstacles. scrplay's self-exclusion feature allows you to suspend or close your account immediately if you feel it is necessary.
Scrplay's support team is trained to recognise signs of problem gaming and provide early, empathetic assistance. We never judge — our goal is to ensure every player gets the help they need in a timely manner.
All these tools are available for free in your account and can be activated at any time. You are in full control.
Set the maximum deposit amount you can make within a chosen period. Once the limit is reached, the scrplay system will automatically block any additional deposits until the limit period expires.
Choose how long you want to play in a single session — whether 30 minutes, 1 hour, or 2 hours. When the session time is up, the platform will send a reminder and automatically end your gaming session.
Set the maximum loss amount you are willing to bear. Once your set loss limit is reached, your account will be temporarily blocked from gaming to prevent further losses.
Need a break? Activate cool-off mode for 24 hours, 7 days, 30 days, or a custom period of your choice. During this time, your account will be fully silenced — no login, no deposits, no gaming.
For more serious cases, the self-exclusion option allows you to block access to your account for 6 months, 1 year, or permanently. These requests are processed promptly and cannot be reversed within the set period.
Scrplay sends in-platform notifications when you have been playing for an unusually long period, or when your account activity shows patterns that require attention. These reminders are meant to help, not to judge.
All self-control tools can be accessed directly through the Account Settings after logging in. No charges, no extra questions — you can activate it in under a minute.
Problem gambling rarely happens overnight. It usually starts with small patterns that are easy to overlook. Take an honest look at yourself with this list — it's not a test, but a mirror for self-reflection.
You continue playing after a loss because you believe you will "surely win this time" — this is one of the earliest and most dangerous warning signs.
Work, family, or other responsibilities begin to take a back seat as too much time is spent gaming online.
Using borrowed money, credit cards, or asking family for funds solely to continue gaming.
You begin lying or hiding your activity and losses from your partner, family, or close friends.
You are aware there is a problem and have tried to stop multiple times, but always return to playing shortly after.
The following questions can help you assess your gaming patterns objectively. This is not a diagnosis — it is simply a starting point for self-awareness.
If you answered "yes" to two or more of the questions above, we encourage you to contact the scrplay support team or use the self-control tools available in your account.
This is not a clinical tool. Please seek professional help if you are concerned.
Acknowledging that you need help is a sign of strength, not weakness. Here are practical steps you can take starting today.
The most important first step is to honestly acknowledge to yourself that there is a problem that needs to be addressed. No one will judge you.
Go to Live Chat within the scrplay platform and notify our team. We will help you activate self-control tools or process your self-exclusion immediately.
Use the deposit limit, session time limit, or self-exclusion tools in your account settings to reduce or immediately stop access.
Talk to a family member or a trusted friend. Support from people who care about you is one of the most effective factors in recovery.
Track your progress day by day. Every day you successfully maintain control is a meaningful achievement worth celebrating.
Answers to the most frequently asked questions by scrplay players about responsible gaming.
We are more than just a gaming platform — we are a community committed to the well-being of every member
Scrplay understands that for some players, an experience that begins as entertainment can become something more challenging to manage. That is why we do not just provide games — we also invest in infrastructure, staff training, and technology specifically designed to detect and prevent harm before it occurs.
Scrplay's Responsible Gaming Team continuously updates its practices with the latest industry standards. We work with experts in behavioural psychology and digital wellness to ensure our platform is designed in a way that does not encourage addiction.
To Malaysian players who have supported scrplay from the very beginning — thank you for your trust. We promise to continue being a platform that is not only enjoyable, but also trustworthy and responsible in every aspect of our operations.