Your winnings are entirely yours. At scrplay, the withdrawal process is designed to be as simple and as fast as possible — with support for a wide range of local payment methods commonly used by players in Malaysia.
Choose the withdrawal method that best suits your needs
Supports all major Malaysian banks including Maybank, CIMB, Public Bank, RHB, Hong Leong, and more.
Secure Within 24hWithdraw directly to your TNG eWallet account. A fast and easy process for active e-wallet users in Malaysia.
Fast Within 6hWithdraw funds directly to your GrabPay account with ease. Perfect for players who regularly use the Grab app in their daily lives. Fast Within 6h
Supports USDT, BTC and ETH. The ideal choice for players who prioritise privacy and borderless transaction speed.
Borderless Within 2hUse your phone number or IC number as your withdrawal ID via the DuitNow system integrated with Malaysian banks.
Easy Within 12hThe FPX payment system certified by Bank Negara Malaysia — secure, stable, and widely accepted nationwide.
Secure Within 24hWithdraw to your ShopeePay account through a quick and simple process — ideal for players who shop online frequently.
Fast Within 6hWithdraw to a Malaysian Visa or Mastercard registered under your scrplay account name.
Secure Within 24h
Follow these simple steps to withdraw your winnings
Log in to your scrplay account using your registered ID and password.
Go to the "Wallet" or "Finance" section in your account and select "Withdrawal".
Choose your preferred withdrawal method and enter your destination account details.
Enter the amount you wish to withdraw. Make sure the amount is not below the minimum limit.
Confirm your request via the email or SMS OTP sent to your registered phone number.
Your request is being processed and the funds will be credited to your account within the specified timeframe.
Important Tip: Ensure that the bank account or e-wallet name you registered matches the full name on your scrplay account. Name mismatches may cause delays or rejection of your withdrawal request due to KYC compliance.
Compare processing times, limits, and features of each method before making your choice
| Method | Processing Time | Minimum Limit | Maximum Limit | Fees | Status |
|---|---|---|---|---|---|
| Bank Transfer | Within 24 hours | RM 50 | RM 50,000 | Free | Active |
| Touch 'n Go | Within 6 hours | RM 20 | RM 10,000 | Free | Active |
| GrabPay | Within 6 hours | RM 20 | RM 10,000 | Free | Active |
| Crypto (USDT) | Within 2 hours | USD 10 | No Limit | Free | Active |
| DuitNow | Within 12 hours | RM 30 | RM 20,000 | Free | Active |
| FPX | Within 24 hours | RM 50 | RM 30,000 | Free | Active |
| ShopeePay | Within 6 hours | RM 20 | RM 10,000 | Free | Active |
| Debit/Credit Card | Within 24 hours | RM 50 | RM 20,000 | Free | Active |
One of the first things new players look for when choosing an online gaming platform is how easy it is to withdraw. There's no point winning big if getting your money back takes days or comes with unnecessary hurdles. At scrplay, we understand this — which is why our withdrawal system was built from the ground up with speed, simplicity, and security in mind.
Many Malaysian players who have used other platforms share frustrating experiences — withdrawal requests delayed without explanation, repeated verification processes, or slow customer support. At scrplay, we have built a smoother system with a customer service team ready to assist you 24 hours a day, 7 days a week.
Before you can make your first withdrawal, scrplay requires you to complete a simple KYC (Know Your Customer) process. This is not a barrier designed to inconvenience players — rather, it is an important protection measure that ensures your winnings truly reach their rightful owner.
The KYC process at scrplay requires you to submit a copy of a valid ID document such as your MyKad or passport, along with proof of current address. Once submitted, the scrplay verification team will process your application within 24 hours. After KYC is complete, all future withdrawals are processed faster with no additional verification required.
Security Note: scrplay will never ask for your bank account password, PIN number or sensitive credit card information through any communication channel. If you receive any suspicious communication claiming to be from scrplay, please contact our support team immediately.
While scrplay strives to process every withdrawal request within the stipulated timeframe, several factors may affect the actual duration. These include the time the request is submitted — requests made late at night or over the weekend may take slightly longer due to banking system operating hours. Additionally, large withdrawal amounts may require additional security checks before approval.
For withdrawals via e-wallets such as Touch 'n Go, GrabPay or ShopeePay, processing times are typically faster as they do not depend on bank operating hours. Crypto offers the fastest processing times of all, as transactions occur directly on the blockchain without any third-party intermediaries.
If you have used a welcome bonus or any other promotion at scrplay, please note that there are wagering requirements that must be met before the bonus funds and related winnings can be withdrawn. This is standard industry practice and is intended to ensure fair and responsible use of bonuses.
For example, if a bonus has a 30x wagering requirement and you receive a RM100 bonus, you will need to wager a total of RM3,000 before the related balance can be processed for withdrawal. All wagering requirements for each scrplay promotion are clearly stated on our Promotions page. We encourage all players to read the full terms before claiming any bonus.
Your funds' security is the number one priority at scrplay. All financial transactions are protected by 256-bit SSL encryption — the same protocol used by leading banking institutions worldwide. This means every piece of data transmitted between your device and scrplay's servers is fully encrypted and cannot be intercepted by any unauthorized third party.
In addition, scrplay uses a two-factor authentication (2FA) system to ensure that only you can authorise each withdrawal request. Every withdrawal attempt will be followed by an OTP confirmation via SMS or email. If you attempt a withdrawal from a new device or an unfamiliar location, scrplay will automatically request an additional layer of verification.
In the rare cases where a withdrawal takes longer than expected, scrplay provides several channels for you to check the status and get assistance. The first step is to check the request status under the "Transaction History" section of your account — this gives you the latest update on whether the request is still processing, under review, or has been completed.
If the funds have still not been received after the specified timeframe, you can reach the scrplay support team via live chat available within your account. Please provide details such as your transaction ID, amount, and withdrawal method to help our team investigate more quickly. The scrplay support team typically responds within minutes.
The scrplay support team is available 24/7 to assist you. Contact us via live chat in your account for immediate help.
Contact SupportAdvanced protection technology to keep your funds and personal data safe
All financial data is encrypted with bank-grade encryption.
Every withdrawal is verified via your SMS or email OTP.
The automated security system monitors every transaction at all times.
The identity verification process ensures that only the rightful account owner can withdraw funds.
Answers to the most frequently asked questions by scrplay players
Create your scrplay account today and enjoy a safe, fair, and exciting online gaming experience — with a fast and trusted withdrawal system.
Scrplay cares about the well-being of every member. Online gaming is for entertainment — never wager money you cannot afford to lose. Set your personal limits, take regular breaks, and seek help if you feel gaming is starting to affect your daily life. More information is available on the Responsible Gaming us.